Our system does not reveal your personal contact details or email address to other members. Users will only know you by your Business name and photo and whatever info you decide to include in your business profile.

Many E-mail services and Internet Service Providers (ISP) such as AOL, Yahoo, and Hotmail have SPAM filters to try and prevent mass amounts of spam and junk e-mail from be delivered. Unfortunately, these filters will often delay or entirely block e-mails that you wish to receive unless you add the sender to your email contact list or address book.

If you don't receive the confirmation email within 15 minutes, try checking through your spam, junk or bulk email boxes in your online web based email account. If you still can't find it then try adding our domain to your Contact List as this will often force your email provider to release the email to one of your boxes.

Add our domain like this ... @dunedin-direct.co.nz or add our email address john@dunedin-direct.co.nz

You can also have your confirmation email resent.
Try logging with the business name and password that you used when you signed up. Since your account hasn't be actived yet you will be taken to a page telling you need to activate your account using the link provided in the confirmation email that was sent to your email address. You'll also be provided with a link to resend the email. Before resending be sure you have added us to your contact list to ensure you receive the confirmation email.

Also make sure your online inbox isn't full, this can also be a common reason for not receiving emails.

We DO NOT have premium memberships, everything is FREE.

Go to your home page, and in the "My Account" menu on the left, click "My Settings". Scroll to the bottom of the page to the "Cancel your account" section.

Click on the "My Profile" link in your My Account menu. You will then see edit links for editing different sections of your profile. Simply correct or edit your information and click the save button.

If you registered with a legitimate and active email address your username can be sent to you along with a link if you also need to re-set your password. For security reasons we don't send passwords, only a link that allows you to re-set (change) it. Just click the "Lost Password" link located at the top of the page and enter the email address you're registered with and an email will be sent with instructions and a link to reset your password.

If you don't receive the email within 15 minutes, try checking through your spam, junk or bulk email boxes in your online web based email account. If you still can't find it try adding our site to your email account's contact list.

Add our domain like this ... @dunedin-direct.co.nz or add our email address admin@dunedin-direct.co.nz

If you have changed email addresses and therefore unable to receive the auto-email reply, contact us.

IMPORTANT: in the message field include the original email address that you used to register with. If the info matches with what appears in our database we will assist you in re-setting your account login.

Also make sure your online inbox isn't full, this can also be a common reason for not receiving emails.

You cannot change your business name because this is a piece of critical information that uniquely identifies you on our system and throughout the site. Your username gets cached and embedded in the system's blog posts, comments, photos, messages, basically everywhere, making it extremely difficult to change.

You however can change your password or email address at anytime by clicking on the "My Settings" in your "My Account" menu.

* First make sure you disable any popup blocker programs you may have installed while using our site.

The most likely culprit is you're using Interent Explorer and you have your security settings set too strict.

1. Select 'Tools' then 'Internet Options' from the top of your browser window
2. Select the 'Security' tab
3. Select the 'Internet' icon (Globe of Earth) and click the 'Custom Level' button
4. Select 'Medium' security from the 'Reset custom settings' box

Or if you don't want to change your security settings you can add us to your trusted site list.

1. Select 'Tools' - 'Internet Options' from the top of your browser window
2. Select the 'Security' tab
3. Select the 'Trusted sites' icon (Check Mark) and click the 'Sites' button
4. Enter www.dunedin-direct.co.nz and click the 'Add' button
5. Un-check the box that says 'Require server verification ...'

You are allowed 50 photos in your business profile's photo gallery.

Maximum allowed file size is 150kb per photo. Photos should be in JPEG (.jpg) format with a maximum width of about 600 pixels.

Blogs are basically a personal journal that are typically used for publishing news and articles or for expressing your opinions or observations about a subject, which could be political statements or views, providing tutorials, or simply telling the world all about your favorite horse breed or equine event, or even your thoughts about a movie you recently seen.

Other members can read your blogs and join in by commenting or expressing their own opinions about the topic, often spawning lively discussions. In a way blogs can be considered like each business member having their own personal mini forum where they are in total control of the topics, including moderating by removing inappropriate comments.

Don't ignore this powerful tool - writing blogs expands on your business profile and can drastically increase the odds of your business being noticed on the site. Blogs allows you to write articles about any topic or interest you wish, and it can be as short or lengthy as you want. You can write an article expressing your opinions about a topic, describing your passions or interests, or it could be used to get feedback what others think about an issue or topic.

Post comments in other member's business blogs - this will also increase your profile awareness on the site. The more involved you are on the site, the more you will be noticed! People are naturally drawn to those businesses that appear popular, informative and helpful.

Click on the "Blog Manager" link in your "My Account" menu. Your blog manager provides some basic instructions on how to create and manage blogs.

If you visit our site frequently, your web browser stores elements of web pages in a cache so that they do not have to be downloaded again each time you visit, making your browsing faster. Most textual content on the site is dynamically refreshed server-side, however some things such as design and style elements and certain images or photos may be stored in your system's cache and you may be actually viewing and older cached version.

Some browsers such as Firefox will often auto update the cache better than other browsers (such as IE). You should occasionally consider doing a hard refresh, which loads the actual page as it is on the site and refreshes many of the cache elements, you should also periodically completely clear your browser cache, every site you visit stores cache elements causing your browser's temporary Internet folder to get huge over time which will eventually slow down your browser.

How to do a hard refresh - with your browser open to our site, hold down the Ctrl key while pressing F5 on your keyboard, or alternately you can also hold down the Ctrl key while pressing your browser's "Refresh" button. Both methods will work on all browsers.

Although we make every effort to make our site compatible with Microsoft's IE 6/7/8, Mozilla's Firefox is by far the most web standards compliant browser available and has become the main browser used by most top web developers and designers for testing to ensure optimum web compliance.

If you are experiencing any issues using our site, or if your browser just isn't performing as well as you feel it should be, we highly recommend you try Firefox, it's 100% free and the fastest growing browser being used today.

The Firefox browser makes surfing the web faster and safer.

• SpellCheck
  Fill out profile info, leave blog comments, send messages without worrying about typos and misspellings.
• Tabbed Browsing
  Save time by viewing more than one page in a window.
• Session Restore
  If your browser unexpectedly closes, Firefox instantly brings back your site pages, including any text you entered.
• Pop-up Blocking
  Block annoying pop-up ads.
• Better Security
  Helps to keep computers a little safer from malicious malware and spyware.
• 
  

You can also try using the Google Chrome web browser which is gaining in popularity.

1. Your business name and password are case-sensitive, please make sure you input them correctly.

2. If you are unsure or forgot your username or password just click the "Lost Password" link located at the top of the page and enter the email address you're registered with and an email will be sent that contains instructions and a link to reset you password.

For security reasons we don't send passwords, only your username and a link if you want to re-set (change) your password.

If you have changed email addresses and therefore unable to receive the auto-email reply, contact us.
IMPORTANT: in the message field include the original email address that you used to register with. If the info matches with what appears in our database we will assist you in re-setting your account login.

3. Your browser security settings could be set too high. You have to allow the site to use cookies, otherwise it will not work. Please make sure you have cookies enabled in your browser. To enable cookies, follow the instructions provided in the next section.

4. Also check to be sure that your computer is free of any viruses, spyware or malware that could be corrupting or highjacking your browser.

5. If you're using IE, try installing either the FireFox or Google Chrome web browser and see if you can login. If you can then there's something wrong with your IE browser.


6. If you still can't login feel free to contact us and we will check the status of your account to make sure it's activated and working properly.

We have provided instructions on how to enable cookies for the most popular browsers. If you choose to use a different browser you'll need to read your browser's help on how to enable cookies. The process is similar on most browsers and the following instructions provided should still give you a general idea.

For step by step graphical instructions choose your browser.

         

If you're using Internet Explorer (versions 6, 7 or 8) and still have problems after enabling cookies you may also need to optimize your browser.
Instructions To Optimize Internet Explorer